Cancellation and Refund Policy

Effective Date: March 28, 2025

1. Appointment Cancellations

   • Notify us at least 24 hours in advance to cancel or reschedule appointments.

   • Short-notice changes may incur a fee.

2. Refunds

   • Refunds are handled on a case-by-case basis depending on service type and circumstances.

   • Some services like diagnostic tests may not be refundable.

   • Proof of purchase and documents are required for refunds.

3. Exceptions

   • Special terms may apply for legal or insurance-related matters.

4. Contact

   • For cancellation or refund queries, please contact our Accounts or Pharmacy departments or email lwhmanali@gmail.com.